Terms & Conditions

Wood Grand Living – A Trusted Teak Furniture Factory

1. General Agreement

This Agreement sets out the terms between you and Wood Grand Living for your use of the websites currently available at https://indonesiateakfurniturefactory.co.id/ and any other websites that we operate and that link to this Agreement. We refer to these websites, together with their materials and services, as the “Sites.”

Any additional terms and conditions that Wood Grand Living publishes on the Sites or provides separately also form part of this Agreement. These Terms apply regardless of how you access the Sites, including through the Internet, wireless networks, mobile devices, or other methods.

2. Scope

Wood Grand Living (“We,” “Us,” or “Wood Grand Living”) operates this Site, including any related mobile application or online service.

By accessing or using this Site and its services, you agree to these Terms & Conditions. Please read them carefully. We may update the Site or these Terms at any time. If you do not agree with these Terms, please do not browse, access, use, register, or make purchases through this Site.

You must be at least 18 years old to use this Site independently. If you are under 18, you may use the Site only under the supervision of a parent or legal guardian.

3. Privacy Policy

Your use of this Site also follows our Privacy Policy. Please review the policy to understand how we collect, use, and share information about our users.

4. Use of This Site

As long as you follow these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use this Site for personal and non-commercial purposes. This license does not allow you to:

• Resell or commercially use the Site or its content
• Collect or reproduce product listings or descriptions
• Create derivative works from our Site content
• Use data mining, scraping, or similar methods to collect information

You may not use our trademarks, logos, or proprietary information without our express written consent. If you violate these Terms, we may immediately revoke your license to use the Site.

5. Account

You may need to register an account to access certain features. When creating an account, you agree to:

• Provide accurate and complete registration information
• Keep your information accurate and up to date
• Protect the confidentiality of your account credentials
• Notify us immediately of any unauthorized use or security breach

You remain responsible for all activities carried out through your account.

6. Electronic Communication

By using this Site, you agree to receive communications from us electronically, including by email or through notices posted on the Site. Where applicable, you agree that electronic communications satisfy legal requirements for written communication.

7. User Content

The Site may include interactive features that allow users to submit content (“User Content”). You remain responsible for the User Content you submit and how you use these features. Your User Content must comply with applicable laws and must not infringe the rights of others. By submitting User Content, you grant us a non-exclusive, worldwide, transferable right to use, reproduce, and display that content.

8. Feedback

You may submit feedback, suggestions, or comments to us. By providing feedback, you grant Wood Grand Living the right to use and share that feedback for any purpose without compensation to you.

9. Restrictions on Rights to Use

You may not download, modify, reproduce, or commercially exploit any part of this Site beyond the rights granted under these Terms. Prohibited activities include:

• Attempting unauthorized access
• Collecting Site data without permission
• Creating derivative works from our content
• Interfering with the Site or other users’ experience

10. Ownership

Wood Grand Living or its licensors own the Site Content, excluding User Content. Copyright and other applicable laws protect this content. You may not use our trademarks or other intellectual property without our prior written consent.

11. Purchases on This Site

You may conduct transactions on this Site electronically and agree to pay all applicable charges. We may update prices, refuse or cancel orders, correct pricing errors, or apply quantity limits when necessary.

12. Links

This Site may contain links to third-party websites. These websites operate independently from Wood Grand Living, and we do not control or take responsibility for their content or operation.

13. Termination

You may stop using the Site or close your account at any time. We may also suspend or terminate your access to the Site at our discretion, including when you violate these Terms.

14. Indemnification

You agree to indemnify and hold Wood Grand Living and its affiliates harmless from claims, damages, liabilities, or expenses arising from your use of the Site, User Content, or violation of these Terms.

15. Disclaimers

We provide the Site and its services “AS IS” and “WITH ALL FAULTS.” While we make reasonable efforts to maintain accurate information, we do not guarantee that the Site will always remain accurate, complete, reliable, or available.

16. Limitation of Liability

To the extent permitted by applicable law, our liability is limited to your rights regarding product returns or refunds. We are not responsible for indirect, incidental, or consequential damages arising from your use of the Site or our services.

17. Remedies

If you breach these Terms, we may seek specific performance, injunctive relief, or any other legal remedies available under applicable law.

18. Modifications to Site

We may modify, suspend, or discontinue the Site or any of its features at any time, with or without notice.

19. Severability

If any provision of these Terms becomes invalid or unenforceable, the remaining provisions will continue to apply.

20. No Third-Party Beneficiaries

These Terms apply only to you and Wood Grand Living and do not create rights or benefits for third parties.

21. Miscellaneous

• These Terms do not create an agency, partnership, joint venture, or employment relationship.
• We may provide notices by email, mail, or through postings on the Site.
• These Terms constitute the entire agreement between you and Wood Grand Living regarding your use of the Site.

22. Questions

For questions about these Terms or our Privacy Policy, please contact us at:

📧 wgl@infoindonesiateakfurniturefactory.co.id
📞 +62 882 2156 6050
(Wood Grand Living – Teak Furniture Factory Customer Support)

International Order Terms and Conditions

Payment

• Payment Method: Telegraphic Transfer (T/T)
• We require a 50% down payment before production begins.
• The buyer must pay the remaining balance at the time of shipment or after we load the container, according to the agreed invoice terms.
• We will send the original documents to the consignee after we receive the required payment.

Price

• We quote all prices in US Dollars.
• Our pricing follows FOB Tanjung Mas Port – Semarang, Indonesia or Exworks, according to our cooperation agreement.

Order

• Minimum Order: 20 feet container; no minimum quantity for each item.

Production Period

• 1 x 20 feet container: Maximum of 56 weeks
• 1 x 40 feet container: Maximum of 78 weeks
• Custom designs may require additional production time.
• We will start production after the down payment reaches our designated bank account.

Freight

• Buyers may nominate their preferred freight forwarder or shipping line.
• If needed, our team can assist you in finding a suitable shipping option.

Guarantee

• We guarantee replacement for any broken product when the buyer provides evidence of the damage.

Sample Request

• The buyer is responsible for all transportation and delivery costs.
• We will begin sample production after receiving full payment in our bank account.

Contact for International Orders

For more details about international orders from our teak furniture factory, please contact us:

📧 wgl@infoindonesiateakfurniturefactory.co.id
📞 +62 882 2156 6050